Blinkist rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Blinkist
Blinkist provides users with summarized key insights from non-fiction books, offering a service focused on delivering condensed knowledge for personal and professional development. The service operates primarily through a subscription model, delivering content via a mobile application.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Blinkist receives a low overall rating of 2.7/5, primarily due to widespread and severe customer service issues, particularly concerning subscription management and auto-renewal billing. While some users initially find value in the book summaries, the negative experiences related to cancellation difficulties and unresponsive support heavily outweigh the product's utility.
What customers like
- Initial value derived from the book summaries and insights.
- Some positive interactions with specific customer service agents (e.g., Jean, Talida) resolving specific issues.
- The concept of condensed learning is appreciated by some users.
Main concerns
- Extreme difficulty or impossibility in canceling subscriptions and auto-renewals.
- Lack of warning before automatic subscription renewals, leading to unexpected charges.
- Poor and slow customer service response times, with many users reporting being ignored or receiving unhelpful responses regarding refunds.
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AI Analysis
Monthly comparisons powered by GPT-5-nano