BigMarker rating history
SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
4
Verified customer feedback
About BigMarker
BigMarker is a SaaS platform specializing in hosting professional webinars, virtual events, and hybrid events, designed for audience engagement and demand generation. The platform offers comprehensive features for event planning, registration, ticketing, and on-demand content delivery without requiring attendee software downloads. They cater to businesses looking to host everything from small meetings to large-scale virtual conferences.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 06, 2026 | 2.6 | 4 | |
| Jan 05, 2026 | 2.6 | 4 | |
| Jan 04, 2026 | 2.6 | 4 | |
| Jan 03, 2026 | 2.6 | 4 | |
| Jan 02, 2026 | 2.6 | 4 | |
| Jan 01, 2026 | 2.6 | 4 | |
| Dec 31, 2025 | 2.6 | 4 | |
| Dec 30, 2025 | 2.6 | 4 | |
| Dec 29, 2025 | 2.6 | 4 | |
| Dec 28, 2025 | 2.6 | 4 |
📊 AI Summary
Overall customer sentiment is mixed, leaning positive (3.9/5), with users praising BigMarker's extensive feature set and reliability for professional events. However, a significant concern revolves around poor customer support responsiveness and the premium pricing structure, which some users feel is not matched by the service quality.
What customers like
- Comprehensive feature set ('all the bells and whistles') for webinars, virtual summits, and meetings.
- Excellent reliability, superb sound quality, and no required software installation for attendees.
- Highly customizable platform suitable for professional, large-scale events.
Main concerns
- Slow and unsatisfactory customer support, often responding with irrelevant help articles.
- Perceived as an expensive premium service that doesn't reflect the support quality.
- Backend interface is currently only available in English.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano