Zomato rating history
Historical rating trends and review volume analysis
Current Rating
1.3
1.3
Total Reviews
925
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.3 | 925 | |
| Jan 08, 2026 | 1.3 | 925 | |
| Jan 07, 2026 | 1.3 | 925 | |
| Jan 06, 2026 | 1.3 | 925 | |
| Jan 05, 2026 | 1.3 | 925(+1) | |
| Jan 04, 2026 | 1.3 | 924 | |
| Jan 03, 2026 | 1.3 | 924 | |
| Jan 02, 2026 | 1.3 | 924 | |
| Jan 01, 2026 | 1.3 | 924 | |
| Dec 31, 2025 | 1.3 | 924 |
📊 AI Summary
Customer sentiment for Zomato appears largely positive, driven by high ratings, though recent reviews indicate recurring issues with order accuracy and delivery times. While many users praise the wide restaurant selection and ease of use, a significant minority report frustrating experiences related to incorrect items being delivered and slow service.
What customers like
- Wide variety of restaurants available on the platform.
- Ease of use and smooth ordering process for many customers.
- Quick delivery times reported by satisfied users.
Main concerns
- Frequent complaints about receiving incorrect or missing items in orders.
- Significant frustration with slow customer support response times when issues arise.
- Inconsistent delivery performance, with some orders arriving very late.
Key Themes
Order AccuracyCustomer Service ResponsivenessPlatform Usability
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano