ZenBusiness rating history
Historical rating trends and review volume analysis
Current Rating
4.8
4.8
Total Reviews
26,280
Verified customer feedback
Recent Change
+4new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 04, 2026 | 4.8 | 26,280(+4) | |
| Jan 03, 2026 | 4.8 | 26,276(+22) | |
| Jan 02, 2026 | 4.8 | 26,254 | |
| Jan 01, 2026 | 4.8 | 26,254(+11) | |
| Dec 31, 2025 | 4.8 | 26,243(+17) | |
| Dec 30, 2025 | 4.8 | 26,226(+18) | |
| Dec 29, 2025 | 4.8 | 26,208(+2) | |
| Dec 28, 2025 | 4.8 | 26,206(+6) | |
| Dec 27, 2025 | 4.8 | 26,200(+18) | |
| Dec 26, 2025 | 4.8 | 26,182 |
📊 AI Summary
ZenBusiness generally maintains a high rating, driven by positive experiences with their fast processing times and user-friendly platform for business formation. However, recurring negative feedback centers on unexpected upsells, confusing pricing structures, and difficulties reaching customer support for complex issues.
What customers like
- Extremely fast processing and turnaround time for filing documents.
- The online platform is intuitive and makes the formation process straightforward.
- Positive mentions of the Registered Agent service being reliable and easy to manage.
Main concerns
- Frequent complaints about aggressive and unexpected upsells during the checkout process.
- Difficulty reaching human support agents when issues arise, leading to long resolution times.
- Confusion regarding the advertised base price versus the final cost due to mandatory add-ons.
Key Themes
Speed of ServicePricing Transparency/UpsellingCustomer Support Accessibility
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano