WooCommerce rating history

E-commerce Platform / Software

Historical rating trends and review volume analysis

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Current Rating

1.8
1.8

Total Reviews

130

Verified customer feedback

About WooCommerce

WooCommerce is an open-source e-commerce platform powered by WordPress that enables businesses to build, customize, and scale online stores. It provides tools for selling products, managing inventory, processing payments, and integrating various extensions and themes.

🏢 Technology / Web DevelopmentWordPressOpen SourceE-commerceCustomizationExtensions
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
1.8
130
Jan 08, 2026
1.8
130
Jan 07, 2026
1.8
130
Jan 06, 2026
1.8
130
Jan 05, 2026
1.8
130
Jan 04, 2026
1.8
130
Jan 03, 2026
1.8
130
Jan 02, 2026
1.8
130
Jan 01, 2026
1.8
130
Dec 31, 2025
1.8
130

📊 AI Summary

WooCommerce receives an extremely low overall rating of 1.8/5, driven by widespread and severe complaints regarding poor customer support, inconsistent plugin behavior, and significant issues with payment processing and account management. While some users praise its flexibility and customization capabilities, the negative experiences, particularly concerning support responsiveness and payment delays, heavily outweigh the positive feedback.

What customers like

  • High degree of flexibility and customization compared to competitors like Shopify.
  • Open-source nature allows for complete ownership and control over the store.
  • Good for selling digital products and integrating various extensions.

Main concerns

  • Extremely slow, unresponsive, or non-existent customer support, often directing users to irrelevant documentation.
  • Significant issues with payment processing, including delays, withholding funds, and billing errors after cancellation.
  • Inconsistent behavior across plugins and a clunky interface that requires significant DIY effort.

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano