wix.com rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
26,193
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 3.8 | 26,193(+11) | |
| Jan 09, 2026 | 3.8 | 26,182(+9) | |
| Jan 08, 2026 | 3.8 | 26,173(+10) | |
| Jan 07, 2026 | 3.8 | 26,163(+8) | |
| Jan 06, 2026 | 3.8 | 26,155(+5) | |
| Jan 05, 2026 | 3.8 | 26,150(+6) | |
| Jan 04, 2026 | 3.8 | 26,144(+1) | |
| Jan 03, 2026 | 3.8 | 26,143(+9) | |
| Jan 02, 2026 | 3.8 | 26,134(+4) | |
| Jan 01, 2026 | 3.8 | 26,130 |
📊 AI Summary
Wix.com maintains a generally positive reputation based on the high volume of reviews, though recent feedback indicates significant frustration primarily centered around customer support responsiveness and billing issues. While users frequently praise the platform's ease of use and design capabilities, recurring complaints about difficulty canceling services and slow resolution times suggest operational friction points.
What customers like
- Website builder is intuitive and easy to use for creating professional sites.
- Excellent range of templates and design flexibility.
- Good value for the features offered when the platform works as expected.
Main concerns
- Extreme difficulty and frustration when attempting to cancel subscriptions or services.
- Slow and unhelpful customer support, often requiring multiple contacts for simple issues.
- Unexpected or hidden billing charges following service changes or cancellations.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano