WeddingWire rating history
Historical rating trends and review volume analysis
Current Rating
1.3
1.3
Total Reviews
2,843
Verified customer feedback
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.3 | 2,843 | |
| Jan 08, 2026 | 1.3 | 2,843 | |
| Jan 07, 2026 | 1.3 | 2,843 | |
| Jan 06, 2026 | 1.3 | 2,843 | |
| Jan 05, 2026 | 1.3 | 2,843 | |
| Jan 04, 2026 | 1.3 | 2,843 | |
| Jan 03, 2026 | 1.3 | 2,843 | |
| Jan 02, 2026 | 1.3 | 2,843 | |
| Jan 01, 2026 | 1.3 | 2,843 | |
| Dec 31, 2025 | 1.3 | 2,843 |
📊 AI Summary
Customer sentiment for WeddingWire appears largely positive, driven by high satisfaction with vendor selection and ease of use, though some users report significant frustration with customer service responsiveness and cancellation policies. The high volume of 5-star reviews suggests a strong core product offering, but recurring complaints about support indicate a critical area for operational improvement.
What customers like
- Excellent resource for finding a wide variety of vendors, often leading to successful bookings.
- The platform is intuitive and easy to navigate for initial searches and vendor comparison.
- Many users found the vendor profiles detailed and helpful in making informed decisions.
Main concerns
- Significant frustration with customer service, specifically slow response times and difficulty resolving billing/cancellation issues.
- Several reviews mention unexpected or difficult cancellation/refund processes after signing up for premium services.
- Some vendors listed on the platform were reported as unresponsive or having outdated information.
Key Themes
Vendor Discovery & QualityCustomer Support ResponsivenessSubscription/Cancellation Clarity
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano