Warmy rating history

Dual (SaaS/E-commerce)

Historical rating trends and review volume analysis

Current Rating

3.6
3.6

Total Reviews

3,421

Verified customer feedback

Recent Change

+3new reviews

About Warmy

Warmy appears to operate two distinct businesses under the same name. The website describes Warmy as an AI-driven SaaS platform focused on improving email deliverability for businesses by optimizing domain reputation and ensuring emails reach the primary inbox. However, customer reviews overwhelmingly describe purchasing and reviewing physical apparel products, specifically 'hoodie dresses' and sweatshirts.

🏢 Technology (Email Deliverability) / Retail (Apparel)Email DeliverabilityAI AutomationApparelHoodie DressesCustomer Service
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 10, 2026
3.6
3,421(+3)
Jan 09, 2026
3.6
3,418(+5)
Jan 08, 2026
3.6
3,413(+2)
Jan 07, 2026
3.6
3,411(+4)
Jan 06, 2026
3.6
3,407(+4)
Jan 05, 2026
3.6
3,403(+1)
Jan 04, 2026
3.6
3,402(+3)
Jan 03, 2026
3.6
3,399(+3)
Jan 02, 2026
3.6
3,396(+6)
Jan 01, 2026
3.6
3,390

📊 AI Summary

Customer reviews present a highly polarized view, primarily focusing on apparel purchases. While many customers praise the quality, softness, and comfort of the hoodie dresses, and highlight excellent, fast customer service for resolving issues, a significant number of complaints center on severe shipping delays, tracking inaccuracies, and receiving incomplete or misrepresented orders. The overall rating of 3.6/5 reflects this mixed experience.

What customers like

  • Excellent, quick, and helpful customer service response times when issues arise.
  • High product quality for apparel, described as soft, warm, true to size, and comfortable.
  • Good value and satisfaction when products arrive as advertised (especially hoodie dresses).

Main concerns

  • Severe and unreliable order tracking, often resulting in significant delivery delays.
  • Frequent issues with order fulfillment, including missing items or receiving incorrect products/colors.
  • Concerns about product misrepresentation (e.g., shirt quality not matching the ad) and high pricing.

💡 About This Data

Daily Updates

Data is refreshed every 24 hours

AI Analysis

Monthly comparisons powered by GPT-5-nano