Vultr rating history
Cloud Infrastructure ProviderHistorical rating trends and review volume analysis
Current Rating
Total Reviews
521
Verified customer feedback
About Vultr
Vultr is a global cloud infrastructure provider offering a wide range of services including SSD VPS servers, cloud compute, bare metal, and specialized GPU instances for AI/HPC workloads. They position themselves as a flexible, independent cloud alternative to major providers like AWS and GCP, emphasizing global reach across 32 data center regions. The platform supports one-click deployments for popular applications and various operating systems.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 2.0 | 521 | |
| Jan 08, 2026 | 2.0 | 521 | |
| Jan 07, 2026 | 2.0 | 521 | |
| Jan 06, 2026 | 2.0 | 521(+1) | |
| Jan 05, 2026 | 2.0 | 520 | |
| Jan 04, 2026 | 2.0 | 520 | |
| Jan 03, 2026 | 2.0 | 520(+1) | |
| Jan 02, 2026 | 2.0 | 519 | |
| Jan 01, 2026 | 2.0 | 519 | |
| Dec 31, 2025 | 2.0 | 519 |
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📊 AI Summary
Vultr receives overwhelmingly negative feedback, reflected in its low 2/5 rating from 516 reviews. Key complaints center on poor customer support, frequent service outages, aggressive account suspensions often without warning, and restrictive policies regarding resource usage and account closure. While a few long-term customers note initial value, the prevailing sentiment indicates significant operational instability and frustrating customer service experiences.
What customers like
- One long-term customer noted initial great value and easy-to-reach support (though this is contradicted by most reviews).
- Website highlights competitive pricing compared to DigitalOcean.
- Offers a broad range of modern infrastructure, including advanced AMD and NVIDIA GPUs.
Main concerns
- Extremely poor and slow customer support, often requiring ticket-based resolution with long response times.
- Frequent service instability, including network downtime and server crashes impacting production.
- Aggressive and arbitrary account suspensions, often related to perceived CPU overuse or unverified claims, sometimes resulting in loss of deposited funds.
- Difficult and unreasonable account cancellation/credit card removal processes.
- Unreasonable verification requirements for new users (ID, photos, credit card images).
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