VoiceSpin rating history

SaaS / Contact Center Software

Historical rating trends and review volume analysis

Current Rating

3.2
3.2

Total Reviews

1

Verified customer feedback

About VoiceSpin

VoiceSpin provides AI-first contact center solutions designed to enhance sales and support operations. Their platform offers a suite of tools including AI Voice Bots, Auto Dialers, Chatbots, and Speech Analyzers, with deep integrations for CRM systems.

🏢 Technology / Business CommunicationsAI Contact CenterCloud PBXPredictive DialerCRM IntegrationOmnichannel
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 10, 2026
3.2
1
Jan 09, 2026
3.2
1
Jan 08, 2026
3.2
1
Jan 07, 2026
3.2
1
Jan 06, 2026
3.2
1
Jan 05, 2026
3.2
1
Jan 04, 2026
3.2
1
Jan 03, 2026
3.2
1
Jan 02, 2026
3.2
1
Jan 01, 2026
3.2
1

📊 AI Summary

The single customer review indicates significant dissatisfaction, primarily centered on deceptive pricing practices, misleading refund policies, and broken promises regarding financial transactions. While initial setup assistance was helpful, the overall experience was overwhelmingly negative due to financial disputes and a perceived lack of transparency.

What customers like

  • Staff were helpful during the initial setup phase.

Main concerns

  • Deceptive and misleading pricing model, with high minimum agent requirements.
  • Broken promises regarding refunds, including changing terms after initial agreement.
  • Refund policy appears designed to avoid issuing payments (e.g., minimum balance requirement).

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano