Vivint Solar rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
198
Verified customer feedback
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.4 | 198 | |
| Jan 08, 2026 | 1.4 | 198 | |
| Jan 07, 2026 | 1.4 | 198 | |
| Jan 06, 2026 | 1.4 | 198 | |
| Jan 05, 2026 | 1.4 | 198 | |
| Jan 04, 2026 | 1.4 | 198 | |
| Jan 03, 2026 | 1.4 | 198 | |
| Jan 02, 2026 | 1.4 | 198 | |
| Jan 01, 2026 | 1.4 | 198 | |
| Dec 31, 2025 | 1.4 | 198 |
📊 AI Summary
Vivint Solar reviews indicate a mixed customer experience, with a significant number of 5-star ratings suggesting satisfaction with the final product or installation, but persistent negative feedback centers on poor communication, scheduling delays, and issues with the permitting/inspection process. The overall rating suggests that while many customers are happy, the operational execution frequently leads to frustration for others.
What customers like
- Customers who rated highly often praised the quality of the solar installation itself.
- Some reviewers noted that the sales process was straightforward and informative.
- Positive experiences often mention the long-term savings and the functionality of the system once operational.
Main concerns
- Frequent complaints about extremely slow permitting and inspection timelines, sometimes taking months.
- Significant issues with communication, with customers reporting difficulty reaching representatives or receiving vague updates.
- Problems with scheduling and crews not showing up on time or failing to complete agreed-upon work in one visit.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano