Vivino rating history
Historical rating trends and review volume analysis
Current Rating
3.8
3.8
Total Reviews
17,935
Verified customer feedback
Recent Change
+28new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 3.8 | 17,935(+28) | |
| Jan 07, 2026 | 3.8 | 17,907(+32) | |
| Jan 06, 2026 | 3.8 | 17,875(+19) | |
| Jan 05, 2026 | 3.8 | 17,856(+20) | |
| Jan 04, 2026 | 3.8 | 17,836(+25) | |
| Jan 03, 2026 | 3.8 | 17,811(+25) | |
| Jan 02, 2026 | 3.8 | 17,786(+19) | |
| Jan 01, 2026 | 3.8 | 17,767(+39) | |
| Dec 31, 2025 | 3.8 | 17,728(+49) | |
| Dec 30, 2025 | 3.8 | 17,679 |
📊 AI Summary
Vivino generally maintains a high rating, driven by strong satisfaction with the wine selection and app functionality. However, recent reviews indicate recurring issues primarily related to shipping delays and customer service responsiveness, suggesting operational challenges are impacting an otherwise positive user experience.
What customers like
- Users frequently praise the extensive and diverse wine selection available through the platform.
- The app's core functionality, such as wine scanning and rating features, is highly valued.
- Many customers appreciate the competitive pricing or value found on specific bottles.
Main concerns
- Significant complaints center around slow or delayed shipping, with some users waiting weeks for orders.
- Customer service response times are criticized, with multiple mentions of difficulty resolving issues or receiving timely updates.
- A few reviews noted issues with damaged packaging upon arrival, suggesting improvements are needed in logistics handling.
Key Themes
Logistics and Delivery PerformanceApp Usability and Wine DiscoveryCustomer Support Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano