VFS GLOBAL SERVICES PRIVATE LIMITED rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Customer sentiment for VFS Global Services Private Limited appears highly polarized, indicated by a large volume of 5-star and 1-star reviews, suggesting inconsistent service delivery. Positive feedback frequently praises the efficiency and helpfulness of specific staff members, while negative experiences heavily focus on excessive wait times, poor communication, and high service fees.
What customers like
- Staff members are often described as 'very helpful' and 'professional' during the application process.
- Some users noted a quick and efficient submission process when appointments were secured.
- Positive experiences highlight smooth document verification and submission.
Main concerns
- Significant frustration regarding extremely long waiting times, sometimes spanning hours, even with appointments.
- Complaints about opaque and high service charges/fees associated with the visa process.
- Poor communication regarding appointment scheduling, cancellations, and status updates is a recurring issue.
Key Themes
Appointment Management and Wait TimesStaff Professionalism vs. Systemic InefficiencyFee Transparency and Cost
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