USLegalWills.com rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
851
Verified customer feedback
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 13, 2026 | 4.7 | 851 | |
| Jan 12, 2026 | 4.7 | 851 |
📊 AI Summary
Customer sentiment for USLegalWills.com appears generally positive, driven by a high volume of 5-star reviews, though a notable minority of users report significant issues with customer support and the final document quality. Positive feedback frequently praises the ease of use and the affordability of the service. Conversely, negative experiences center on difficulties reaching support and receiving documents that were not legally sound or required significant external correction.
What customers like
- The platform is described as very easy to use and straightforward for creating wills.
- Customers appreciate the low cost compared to hiring an attorney.
- Several users found the process quick and efficient for their needs.
Main concerns
- Multiple reviews cite extremely poor or non-existent customer service when issues arise.
- Concerns about the legal validity of the final documents, with some needing to hire lawyers to fix errors.
- Difficulty accessing or downloading the completed documents after purchase.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano