U.S. Polo Assn. rating history
Historical rating trends and review volume analysis
Current Rating
3.7
3.7
Total Reviews
14,012
Verified customer feedback
Recent Change
+4new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.7 | 14,012(+4) | |
| Jan 08, 2026 | 3.7 | 14,008(+13) | |
| Jan 07, 2026 | 3.7 | 13,995(+7) | |
| Jan 06, 2026 | 3.7 | 13,988(+1) | |
| Jan 05, 2026 | 3.7 | 13,987(+2) | |
| Jan 04, 2026 | 3.7 | 13,985(+8) | |
| Jan 03, 2026 | 3.7 | 13,977(+3) | |
| Jan 02, 2026 | 3.7 | 13,974(+8) | |
| Jan 01, 2026 | 3.7 | 13,966(+9) | |
| Dec 31, 2025 | 3.7 | 13,957 |
📊 AI Summary
Customer sentiment for U.S. Polo Assn. appears generally positive, supported by a high volume of reviews and a strong 5-star distribution, though recurring issues with sizing and delivery times are noted by dissatisfied customers.
What customers like
- Many customers praise the quality and authenticity of the products, often mentioning the 'great quality' and 'authentic feel' of the apparel.
- Positive feedback frequently highlights the attractive designs and good value for money, especially when items are purchased on sale.
- Several reviews mention satisfaction with the fit of certain items, describing them as 'true to size' when the correct sizing is achieved.
Main concerns
- The most frequent complaint revolves around inconsistent and inaccurate sizing, with multiple users stating items run 'much smaller than expected' or that the sizing chart is unreliable.
- Delivery and shipping times are a significant pain point, with several recent reviews mentioning 'extremely long wait times' or packages taking 'weeks to arrive'.
- A minority of negative reviews cite issues with customer service responsiveness when trying to resolve sizing exchanges or delivery delays.
Key Themes
Product Quality vs. Sizing InconsistencyShipping Speed and LogisticsValue Perception
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano