University of Phoenix rating history
Historical rating trends and review volume analysis
Current Rating
4.3
4.3
Total Reviews
7,777
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.3 | 7,777 | |
| Jan 08, 2026 | 4.3 | 7,777 | |
| Jan 07, 2026 | 4.3 | 7,777 | |
| Jan 06, 2026 | 4.3 | 7,777(+2) | |
| Jan 05, 2026 | 4.3 | 7,775 | |
| Jan 04, 2026 | 4.3 | 7,775(+1) | |
| Jan 03, 2026 | 4.3 | 7,774(-1) | |
| Jan 02, 2026 | 4.3 | 7,775(+1) | |
| Jan 01, 2026 | 4.3 | 7,774 | |
| Dec 31, 2025 | 4.3 | 7,774 |
📊 AI Summary
Customer sentiment for the University of Phoenix appears highly polarized, indicated by a large volume of 1-star reviews contrasting with a significant number of 5-star ratings. Positive feedback often centers on the flexibility and accessibility of the programs, while major complaints revolve around the quality of instruction, high costs, and career services effectiveness.
What customers like
- Flexibility and convenience for working adults, often cited as a primary benefit.
- Some students found specific instructors to be knowledgeable and supportive.
- The online format allowed for degree completion that might otherwise have been impossible.
Main concerns
- Frequent complaints about the high cost of tuition and fees relative to the perceived value.
- Significant dissatisfaction with instructor quality, citing unpreparedness or lack of real-world expertise.
- Concerns regarding the usefulness of career services and the value of the degree in the job market.
Key Themes
Program Accessibility vs. Perceived ValueInstructor Quality and Curriculum RelevanceFinancial Burden and Career Outcomes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano