UnitedSupportAnimals rating history
Historical rating trends and review volume analysis
Current Rating
4.6
4.6
Total Reviews
8,648
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.6 | 8,648 | |
| Jan 08, 2026 | 4.6 | 8,648(+1) | |
| Jan 07, 2026 | 4.6 | 8,647(+1) | |
| Jan 06, 2026 | 4.6 | 8,646(+1) | |
| Jan 05, 2026 | 4.6 | 8,645 | |
| Jan 04, 2026 | 4.6 | 8,645(+1) | |
| Jan 03, 2026 | 4.6 | 8,644 | |
| Jan 02, 2026 | 4.6 | 8,644(+1) | |
| Jan 01, 2026 | 4.6 | 8,643 | |
| Dec 31, 2025 | 4.6 | 8,643 |
📊 AI Summary
UnitedSupportAnimals maintains a strong overall rating, driven primarily by positive feedback regarding the speed of service and the helpfulness of the support staff. However, a recurring issue involves difficulties with the initial setup process and occasional delays in receiving promised documentation, suggesting operational bottlenecks despite high staff quality.
What customers like
- Staff are frequently described as 'incredibly helpful' and 'quick to respond' when issues arise.
- Many users praised the 'straightforward' process once the initial hurdles were cleared.
- The platform's ability to resolve complex cases efficiently was highlighted by several 5-star reviewers.
Main concerns
- Multiple reviews mention significant frustration with the 'confusing' or 'overly complicated' initial application/setup phase.
- There are complaints about 'unclear communication' regarding required documents, leading to delays.
- A few users reported that promised follow-up calls or emails did not materialize without repeated prompting.
Key Themes
Customer Service Quality (High)Onboarding/Setup Complexity (Low)Process Efficiency vs. Documentation Clarity
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano