Turbo Theme rating history
E-commerce Software/Theme DevelopmentHistorical rating trends and review volume analysis
Current Rating
Total Reviews
45
Verified customer feedback
About Turbo Theme
Out of the Sandbox (OOTS) develops and sells premium Shopify themes, with the Turbo theme being a flagship product marketed towards high-volume shops needing speed and style. They offer various themes tailored for different store sizes and industries, positioning themselves as a choice for experienced merchants and agencies.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 1.4 | 45 | |
| Jan 07, 2026 | 1.4 | 45 | |
| Jan 06, 2026 | 1.4 | 45 | |
| Jan 05, 2026 | 1.4 | 45 | |
| Jan 04, 2026 | 1.4 | 45 | |
| Jan 03, 2026 | 1.4 | 45 | |
| Jan 02, 2026 | 1.4 | 45 | |
| Jan 01, 2026 | 1.4 | 45 | |
| Dec 31, 2025 | 1.4 | 45 | |
| Dec 30, 2025 | 1.4 | 45 |
📊 AI Summary
The overall customer sentiment for Turbo Theme is overwhelmingly negative, reflected in the 1.4/5 rating based on 46 reviews. While the website promotes speed and high performance, customers report significant issues with basic functionality, outdated design, and extremely poor, often non-existent, customer support. The most severe recurring complaint involves the company aggressively filing DMCA takedown notices against legitimate, paying customers, leading to site shutdowns and severe business disruption.
What customers like
- Theme is marketed as optimized for speed and performance (though customers dispute actual speed).
- Offers extensive customization options and multiple presets (mentioned by some users before issues arose).
- Trusted by over 100,000 merchants (according to website claims).
Main concerns
- Aggressive and unethical DMCA takedown notices filed against legitimate, paying customers, causing store shutdowns.
- Customer support is described as useless, slow, providing canned responses, and frequently redirecting users to expensive third-party developers for bug fixes.
- Theme lacks basic expected functionality, is considered outdated, and suffers from poor performance/speed issues that require external optimization.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano