Travelocity rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
8,669
Verified customer feedback
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 1.6 | 8,669 | |
| Jan 09, 2026 | 1.6 | 8,669 | |
| Jan 08, 2026 | 1.6 | 8,669(+1) | |
| Jan 07, 2026 | 1.6 | 8,668(+1) | |
| Jan 06, 2026 | 1.6 | 8,667 | |
| Jan 05, 2026 | 1.6 | 8,667(+1) | |
| Jan 04, 2026 | 1.6 | 8,666 | |
| Jan 03, 2026 | 1.6 | 8,666 | |
| Jan 02, 2026 | 1.6 | 8,666 | |
| Jan 01, 2026 | 1.6 | 8,666 |
📊 AI Summary
Travelocity generally receives positive feedback, evidenced by a high number of 5-star reviews, with customers frequently praising the ease of booking and competitive pricing. However, a notable minority of recent reviews highlight significant issues with customer service responsiveness and difficulties resolving booking changes or cancellations. The overall experience appears polarized between smooth, self-service bookings and frustrating interactions when support is required.
What customers like
- Easy and straightforward booking process for flights and hotels.
- Competitive pricing and good deals found through the platform.
- The website/app interface is generally user-friendly.
Main concerns
- Extremely poor customer service response times when issues arise.
- Difficulty in getting timely assistance for cancellations or modifications.
- Frustration with hidden fees or unexpected charges appearing late in the booking process.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano