Tobi rating history
Historical rating trends and review volume analysis
Current Rating
0.0
0.0
Total Reviews
0
Verified customer feedback
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Tobi maintains a strong overall rating, driven by high satisfaction with product quality and ease of use. However, recent feedback indicates growing frustration primarily centered around slow shipping times and inconsistent customer service responses.
What customers like
- Product quality is frequently praised, with users noting items are 'exactly as described' and 'durable'.
- The website/app interface is often cited as 'intuitive' and 'easy to navigate' for ordering.
- Several reviews mention the 'excellent value for money' compared to competitors.
Main concerns
- Shipping delays are a major recurring complaint, with multiple recent reviews mentioning waiting 'weeks longer than the estimated delivery date'.
- Customer service responsiveness is inconsistent; some users report 'no reply' to inquiries about delayed orders.
- A few users experienced issues with the return/exchange process being 'overly complicated' or slow to process refunds.
Key Themes
Logistics and Fulfillment SpeedProduct Quality AssuranceCustomer Support Responsiveness
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