TicketsOnSale rating history
Historical rating trends and review volume analysis
Current Rating
3.8
3.8
Total Reviews
17,001
Verified customer feedback
Recent Change
+15new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 3.8 | 17,001(+15) | |
| Jan 09, 2026 | 3.8 | 16,986(+7) | |
| Jan 08, 2026 | 3.8 | 16,979(+3) | |
| Jan 07, 2026 | 3.8 | 16,976(+3) | |
| Jan 06, 2026 | 3.8 | 16,973(+5) | |
| Jan 05, 2026 | 3.8 | 16,968(+8) | |
| Jan 04, 2026 | 3.8 | 16,960(+12) | |
| Jan 03, 2026 | 3.8 | 16,948(+6) | |
| Jan 02, 2026 | 3.8 | 16,942(+8) | |
| Jan 01, 2026 | 3.8 | 16,934 |
📊 AI Summary
TicketsOnSale generally maintains a high rating, though recent reviews indicate a mixed experience with significant praise for the ease of finding tickets, contrasted by recurring frustration regarding unexpected fees and customer service responsiveness.
What customers like
- Easy to navigate website and find desired events quickly.
- Successful ticket delivery and confirmation process for many users.
- Competitive pricing when compared to other resale platforms before fees.
Main concerns
- Frequent complaints about high, often hidden, service and processing fees added at checkout.
- Significant issues reported with slow or unresponsive customer service when trying to resolve order problems.
- Some users experienced issues with ticket validity or last-minute changes to seating arrangements.
Key Themes
Fee transparency and cost perceptionCustomer support effectivenessPlatform usability
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano