The Pod Company rating history
Historical rating trends and review volume analysis
Current Rating
4.6
4.6
Total Reviews
2,757
Verified customer feedback
Recent Change
+5new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.6 | 2,757(+5) | |
| Jan 08, 2026 | 4.6 | 2,752(+2) | |
| Jan 07, 2026 | 4.6 | 2,750(+7) | |
| Jan 06, 2026 | 4.6 | 2,743(+3) | |
| Jan 05, 2026 | 4.6 | 2,740 | |
| Jan 04, 2026 | 4.6 | 2,740 | |
| Jan 03, 2026 | 4.6 | 2,740(+3) | |
| Jan 02, 2026 | 4.6 | 2,737(+1) | |
| Jan 01, 2026 | 4.6 | 2,736(+4) | |
| Dec 31, 2025 | 4.6 | 2,732 |
📊 AI Summary
The Pod Company maintains a strong overall rating, driven primarily by high satisfaction with product quality and the convenience of the subscription service. However, a notable portion of recent negative feedback centers on issues with delivery times and customer service responsiveness when problems arise.
What customers like
- Customers frequently praise the 'excellent quality' and 'great taste' of the coffee pods.
- The subscription model is highlighted as 'incredibly convenient' and easy to manage.
- Several reviews mention the 'fast shipping' when orders are processed correctly.
Main concerns
- Multiple recent complaints detail significant delays in delivery, with one user stating their order was 'stuck in transit for over a week'.
- Customer service is cited as slow to respond or unhelpful when addressing shipping errors or damaged goods.
- A few users reported receiving the wrong type of pods despite clear subscription settings.
Key Themes
Product Quality & TasteSubscription ConvenienceShipping & Logistics ReliabilityCustomer Support Effectiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano