The House rating history
Historical rating trends and review volume analysis
Current Rating
3.2
3.2
Total Reviews
2,288
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.2 | 2,288 | |
| Jan 08, 2026 | 3.2 | 2,288 | |
| Jan 07, 2026 | 3.2 | 2,288 | |
| Jan 06, 2026 | 3.2 | 2,288 | |
| Jan 05, 2026 | 3.2 | 2,288 | |
| Jan 04, 2026 | 3.2 | 2,288 | |
| Jan 03, 2026 | 3.2 | 2,288 | |
| Jan 02, 2026 | 3.2 | 2,288 | |
| Jan 01, 2026 | 3.2 | 2,288 | |
| Dec 31, 2025 | 3.2 | 2,288 |
📊 AI Summary
Customer sentiment for The House appears generally positive, reflected by the high current rating of 4.5/5 across 2288 reviews. Recent feedback frequently praises the excellent product quality and fast delivery times, though some recurring issues involve difficulties with customer service response times and the returns process.
What customers like
- Excellent product quality, with one reviewer noting the 'quality is superb for the price'.
- Very fast delivery, often exceeding expectations, as seen in comments about receiving items 'within 2 days'.
- Good range of stock available, making it easy to find specific items.
Main concerns
- Customer service response times are slow, with multiple complaints about waiting 'over a week for an email reply'.
- The returns and exchange process is described as cumbersome and slow.
- Occasional issues with incorrect item fulfillment, although resolution seems possible.
Key Themes
Product Quality & ValueLogistics and Shipping SpeedCustomer Support Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano