Swappa rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
35,929
Verified customer feedback
Recent Change
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.8 | 35,929(+20) | |
| Jan 08, 2026 | 4.8 | 35,909(+16) | |
| Jan 07, 2026 | 4.8 | 35,893(+11) | |
| Jan 06, 2026 | 4.8 | 35,882(+10) | |
| Jan 05, 2026 | 4.8 | 35,872(+8) | |
| Jan 04, 2026 | 4.8 | 35,864(+13) | |
| Jan 03, 2026 | 4.8 | 35,851(+7) | |
| Jan 02, 2026 | 4.8 | 35,844(+11) | |
| Jan 01, 2026 | 4.8 | 35,833(+10) | |
| Dec 31, 2025 | 4.8 | 35,823 |
📊 AI Summary
Swappa maintains a very strong overall rating, driven by high satisfaction with the buying and selling process, particularly praising the ease of use and the platform's commitment to keeping transactions safe and fee-free. Recent reviews frequently highlight excellent customer support responsiveness when issues arise, though a small minority still report frustrations with specific listing approvals or payout delays.
What customers like
- The platform is consistently praised for being easy to use for both buying and selling.
- Many users appreciate the 'no listing fee' structure, making it cost-effective.
- Customer support is frequently mentioned as being helpful and quick to resolve issues.
Main concerns
- Some users experienced delays in receiving payouts after a sale was completed.
- A few reviews mentioned frustration with the listing approval process being overly strict or slow.
- Isolated complaints about specific buyers or sellers not adhering to agreed-upon terms.
Key Themes
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano