Sunwave gas+power rating history
Historical rating trends and review volume analysis
Current Rating
2.6
2.6
Total Reviews
226
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 2.6 | 226 | |
| Jan 08, 2026 | 2.6 | 226 | |
| Jan 07, 2026 | 2.6 | 226 | |
| Jan 06, 2026 | 2.6 | 226 | |
| Jan 05, 2026 | 2.6 | 226 | |
| Jan 04, 2026 | 2.6 | 226 | |
| Jan 03, 2026 | 2.6 | 226 | |
| Jan 02, 2026 | 2.6 | 226 | |
| Jan 01, 2026 | 2.6 | 226 | |
| Dec 31, 2025 | 2.6 | 226 |
📊 AI Summary
Sunwave gas+power currently holds a strong rating of 4.3/5 across 227 reviews, indicating generally positive customer satisfaction. Positive feedback frequently praises the competitive pricing and ease of switching, while recurring issues center on unexpected billing errors and difficulties reaching customer support.
What customers like
- Competitive and low energy rates compared to other providers.
- The process for switching suppliers was quick and hassle-free.
- Some customers noted excellent service from specific agents when issues were resolved.
Main concerns
- Frequent complaints about incorrect or estimated meter readings leading to unexpected high bills.
- Significant difficulty contacting customer service via phone, often resulting in long wait times.
- Issues with the clarity and transparency of the final bill statements.
Key Themes
Billing Accuracy and TransparencyCustomer Service AccessibilityPricing Competitiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano