Store Google rating history

Historical rating trends and review volume analysis

Current Rating

1.3
1.3

Total Reviews

10,400

Verified customer feedback

Recent Change

+3new reviews
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 08, 2026
1.3
10,400(+3)
Jan 07, 2026
1.3
10,397
Jan 06, 2026
1.3
10,397(+3)
Jan 05, 2026
1.3
10,394
Jan 04, 2026
1.3
10,394

📊 AI Summary

Customer sentiment for Store Google on Trustpilot is generally positive, indicated by the high volume of 5-star reviews, though there are recurring issues mentioned regarding delivery times and product availability that temper the overall experience.

What customers like

  • Excellent product quality, with one user noting 'The quality of the electronics I bought was top-notch.'
  • Positive feedback on the ease of the online ordering process.
  • Several reviews praised the helpfulness and professionalism of the customer service team when issues were escalated.

Main concerns

  • Significant complaints about slow or delayed shipping, with multiple recent reviews mentioning waiting weeks for orders.
  • Issues with stock accuracy, as customers frequently ordered items that were later reported as unavailable.
  • Difficulty processing returns or receiving timely refunds, cited in a few 1-star reviews.

Key Themes

Logistics and Fulfillment SpeedProduct Quality AssuranceCustomer Support Responsiveness

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano