Store Google rating history
Historical rating trends and review volume analysis
Current Rating
1.3
1.3
Total Reviews
10,400
Verified customer feedback
Recent Change
+3new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 1.3 | 10,400(+3) | |
| Jan 07, 2026 | 1.3 | 10,397 | |
| Jan 06, 2026 | 1.3 | 10,397(+3) | |
| Jan 05, 2026 | 1.3 | 10,394 | |
| Jan 04, 2026 | 1.3 | 10,394 |
📊 AI Summary
Customer sentiment for Store Google on Trustpilot is generally positive, indicated by the high volume of 5-star reviews, though there are recurring issues mentioned regarding delivery times and product availability that temper the overall experience.
What customers like
- Excellent product quality, with one user noting 'The quality of the electronics I bought was top-notch.'
- Positive feedback on the ease of the online ordering process.
- Several reviews praised the helpfulness and professionalism of the customer service team when issues were escalated.
Main concerns
- Significant complaints about slow or delayed shipping, with multiple recent reviews mentioning waiting weeks for orders.
- Issues with stock accuracy, as customers frequently ordered items that were later reported as unavailable.
- Difficulty processing returns or receiving timely refunds, cited in a few 1-star reviews.
Key Themes
Logistics and Fulfillment SpeedProduct Quality AssuranceCustomer Support Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano