StorageTreasures.com rating history
Historical rating trends and review volume analysis
Current Rating
Total Reviews
22,528
Verified customer feedback
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Nov 23, 2025 | 4.1 | 22,528 |
📊 AI Summary
StorageTreasures.com generally maintains a high rating, though the recent reviews suggest a mixed experience where positive interactions regarding ease of booking are often overshadowed by significant issues related to facility management and unexpected fees. While many users find the platform useful for finding storage, recurring complaints point to problems with the actual storage unit conditions and customer service responsiveness.
What customers like
- Ease and convenience of using the platform to find and book storage units.
- Positive feedback on finding suitable options quickly.
- Some users report smooth, straightforward initial transactions.
Main concerns
- Frequent complaints about hidden fees or unexpected charges appearing after booking.
- Significant issues with the actual condition of the storage units (e.g., pests, cleanliness, security).
- Frustration with poor or unresponsive customer service when issues arise at the facility level.
Key Themes
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AI Analysis
Monthly comparisons powered by GPT-5-nano