StorageTreasures.com rating history

Historical rating trends and review volume analysis

Current Rating

4.1
4.1

Total Reviews

22,528

Verified customer feedback

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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Nov 23, 2025
4.1
22,528

📊 AI Summary

StorageTreasures.com generally maintains a high rating, though the recent reviews suggest a mixed experience where positive interactions regarding ease of booking are often overshadowed by significant issues related to facility management and unexpected fees. While many users find the platform useful for finding storage, recurring complaints point to problems with the actual storage unit conditions and customer service responsiveness.

What customers like

  • Ease and convenience of using the platform to find and book storage units.
  • Positive feedback on finding suitable options quickly.
  • Some users report smooth, straightforward initial transactions.

Main concerns

  • Frequent complaints about hidden fees or unexpected charges appearing after booking.
  • Significant issues with the actual condition of the storage units (e.g., pests, cleanliness, security).
  • Frustration with poor or unresponsive customer service when issues arise at the facility level.

Key Themes

Platform Usability vs. Facility ExecutionPricing Transparency and Hidden FeesOn-site Facility Quality and Maintenance

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano