Square Payments rating history
Fintech / Payment ProcessingHistorical rating trends and review volume analysis
Current Rating
Total Reviews
7,065
Verified customer feedback
Recent Change
About Square Payments
Square Payments provides comprehensive payment processing solutions enabling businesses to accept payments in-person, online, or on the go through various hardware and software tools. They offer integrated services including invoicing, inventory management, reporting, and banking features tailored for diverse business types like retail, food & beverage, beauty, and services. The platform aims to simplify payment acceptance and overall business operations for small to medium-sized enterprises.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.2 | 7,065(+1) | |
| Jan 08, 2026 | 4.2 | 7,064(+1) | |
| Jan 07, 2026 | 4.2 | 7,063(-1) | |
| Jan 06, 2026 | 4.2 | 7,064(+3) | |
| Jan 05, 2026 | 4.2 | 7,061 | |
| Jan 04, 2026 | 4.2 | 7,061(+1) | |
| Jan 03, 2026 | 4.2 | 7,060(+2) | |
| Jan 02, 2026 | 4.2 | 7,058(+6) | |
| Jan 01, 2026 | 4.2 | 7,052(+2) | |
| Dec 31, 2025 | 4.2 | 7,050 |
📊 AI Summary
Square Payments is generally well-regarded by users, particularly for its ease of setup, reliability in accepting various payment types, and valuable reporting features that aid small business growth. While many users praise the user-friendly interface and integrated services, recurring concerns center on difficulties accessing human customer support, slow bank verification times, and issues related to account deactivation or fraud flagging.
What customers like
- Ease of setup and user-friendly interface for small businesses.
- Reliable acceptance of multiple payment types (tap, swipe, online links).
- Valuable integrated features like invoicing, reporting, and loan offers.
- Facilitates business growth, even for those with no prior credit history.
Main concerns
- Difficulty reaching human customer service representatives by phone.
- Slow bank account verification process (takes several days).
- Confusing or 'cloggy' user interface on the website.
- Lack of transparency or assistance when accounts are unexpectedly deactivated or flagged for fraud.
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AI Analysis
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