Spot rating history
Insurance / SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
9,956
Verified customer feedback
Recent Change
About Spot
Spot is a company that offers pet insurance services, providing coverage for veterinary expenses, claims processing, and reimbursements to pet owners. The company also appears to have a separate, unrelated product offering focused on virtual office and remote collaboration software.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.7 | 9,956(+5) | |
| Jan 08, 2026 | 4.7 | 9,951(+6) | |
| Jan 07, 2026 | 4.7 | 9,945(+3) | |
| Jan 06, 2026 | 4.7 | 9,942(+1) | |
| Jan 05, 2026 | 4.7 | 9,941(+6) | |
| Jan 04, 2026 | 4.7 | 9,935(+4) | |
| Jan 03, 2026 | 4.7 | 9,931(+6) | |
| Jan 02, 2026 | 4.7 | 9,925(+6) | |
| Jan 01, 2026 | 4.7 | 9,919(+4) | |
| Dec 31, 2025 | 4.7 | 9,915 |
📊 AI Summary
Spot Pet Insurance receives overwhelmingly positive feedback, with customers frequently praising the ease of use of their portal, transparent coverage, and compassionate, quick processing of claims, especially during difficult times. While the majority of reviews are 5-star, a few customers noted slow claim payment times or issues with receipt verification.
What customers like
- Easy-to-use portal for submitting claims and managing policies.
- Quick and efficient claim processing and reimbursement.
- Compassionate and helpful customer service, especially during emotional times.
- Affordable premiums with comprehensive coverage options.
Main concerns
- Some claims payment processing times can be slow (1-2 weeks).
- Occasional issues with receipt verification during the claims process.
💡 About This Data
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AI Analysis
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