Spocket rating history
E-commerce Platform / SaaSHistorical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Spocket
Spocket is an automated dropshipping software platform that connects e-commerce store owners with thousands of suppliers, primarily based in the US and EU, to source trending products. It offers seamless integrations with major platforms like Shopify and WooCommerce, providing tools for product research, automation, and print-on-demand services. The platform aims to streamline online store operations by offering fast shipping options and a large product catalog.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
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📊 AI Summary
Spocket generally receives very positive feedback, with an overall rating of 4.6/5, highlighting its user-friendly interface, vast product selection, and strong focus on US/EU suppliers offering fast shipping. Customers frequently praise the responsive and helpful customer service team for resolving issues efficiently. However, a minority of reviews point to significant issues with billing, subscription cancellation difficulties, and potentially incentivized reviews.
What customers like
- User-friendly interface and easy navigation for new e-commerce entrepreneurs.
- Access to high-quality products with fast shipping times, primarily from US and EU suppliers.
- Excellent and responsive customer service that actively resolves user issues (e.g., account consolidation, billing errors).
Main concerns
- Difficulties canceling subscriptions and removing payment information, leading to unauthorized charges.
- Instances of receiving refunds only after escalating issues (e.g., bank disputes, negative public reviews).
- Concerns about 'sketchy' business practices, such as offering incentives (e.g., $50 credit) for 5-star ratings.
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