Sonic Auto Transportation rating history
Historical rating trends and review volume analysis
Current Rating
4.7
4.7
Total Reviews
7,954
Verified customer feedback
Recent Change
+3new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.7 | 7,954(+3) | |
| Jan 08, 2026 | 4.7 | 7,951(+3) | |
| Jan 07, 2026 | 4.7 | 7,948(+4) | |
| Jan 06, 2026 | 4.7 | 7,944(+1) | |
| Jan 05, 2026 | 4.7 | 7,943(+2) | |
| Jan 04, 2026 | 4.7 | 7,941(+3) | |
| Jan 03, 2026 | 4.7 | 7,938(+5) | |
| Jan 02, 2026 | 4.7 | 7,933 | |
| Jan 01, 2026 | 4.7 | 7,933(+2) | |
| Dec 31, 2025 | 4.7 | 7,931 |
📊 AI Summary
Sonic Auto Transportation generally maintains a high rating, though recent reviews indicate some recurring issues despite many positive experiences regarding timely delivery and professional drivers. The primary concerns revolve around unexpected delays and poor communication when problems arise, suggesting a need for improved logistical transparency.
What customers like
- Drivers were consistently described as professional and courteous.
- Many customers noted that the vehicle pickup and delivery were executed exactly on schedule.
- The initial booking process was often cited as straightforward and easy to navigate.
Main concerns
- Several recent reviews mentioned significant, unexpected delays in transit without proactive updates.
- Communication from the dispatch or customer service team was frequently criticized as unresponsive or unhelpful when issues occurred.
- A few customers reported minor damage upon delivery that was difficult to resolve post-service.
Key Themes
Driver professionalism and punctualityCommunication failures during transit issuesLogistical reliability and unexpected delays
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano