Snappy rating history
Corporate Gifting & Restaurant TechnologyHistorical rating trends and review volume analysis
Current Rating
Total Reviews
4
Verified customer feedback
About Snappy
Snappy operates as an all-in-one corporate gifting and swag platform, specializing in employee engagement, customer loyalty, and pipeline acceleration through personalized digital and physical gifts. The platform offers a wide selection of gifts, AI-powered gifting assistance, and integrations with existing business systems like Salesforce and Slack. Snappy also provides restaurant technology solutions, including POS systems and self-serve kiosks.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.0 | 4 | |
| Jan 08, 2026 | 3.0 | 4 | |
| Jan 07, 2026 | 3.0 | 4 | |
| Jan 06, 2026 | 3.0 | 4 | |
| Jan 05, 2026 | 3.0 | 4 | |
| Jan 04, 2026 | 3.0 | 4 | |
| Jan 03, 2026 | 3.0 | 4 | |
| Jan 02, 2026 | 3.0 | 4 | |
| Jan 01, 2026 | 3.0 | 4 | |
| Dec 31, 2025 | 3.0 | 4 |
📊 AI Summary
Snappy presents a highly polarized customer experience, reflected in its 3/5 average rating. Restaurant technology clients overwhelmingly praise the POS system, kiosks, and customer support for improving efficiency and guest experience. Conversely, direct consumer reviews highlight severe issues with order fulfillment, missing items, cold food, and poor customer service when using the delivery/ordering app.
What customers like
- Restaurant POS system is a game-changer, enhancing operational efficiency and guest experience.
- Self-serve kiosks significantly improve order efficiency and sales for restaurants.
- Strong support staff for POS onboarding and quick issue resolution.
- Corporate gifting platform is praised by large organizations for recipient choice and engagement.
Main concerns
- Severe failures in order fulfillment via the app (missing items, cold/wrong food).
- Poor customer support with finger-pointing between Snappy and the restaurant regarding delivery errors.
- The ordering app is described as glitchy and unreliable.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano