Snagit rating history
Software (SaaS/Productivity)Historical rating trends and review volume analysis
Current Rating
Total Reviews
0
Verified customer feedback
About Snagit
TechSmith Snagit is a professional software tool specializing in screen capture, screen recording, and visual communication. It allows users to capture, annotate, and share visual content quickly to enhance documentation, training, and team collaboration. The product is trusted by professionals across various industries, including 100% of Fortune 500 companies.
📈 Latest Analysis
Key Factors
- No significant change in core feedback themes (pricing, subscription model, feature limitations) between the two single-day snapshots.
- The rating dropped from 4.1/5 to 4.0/5, which aligns with the general trend observed in the preceding days of December.
Recommendations
- Continue monitoring the long-term trend, as the current comparison is based on single-day data points.
- Address the persistent concerns regarding pricing structure and value perception, as these themes remain constant across both periods.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|
📊 AI Summary
Snagit generally receives positive feedback, reflected in its high current rating, with users frequently praising its powerful screen capture and annotation tools. However, a notable minority of reviews express frustration, primarily concerning recent pricing changes, subscription models, and perceived feature limitations in newer versions. The overall sentiment leans positive, but the company should address concerns about value perception related to cost.
What customers like
- The screen capture and annotation tools are consistently described as powerful and essential for work.
- Users appreciate the ease of use for quick captures and editing.
- The ability to record video alongside screenshots is a valued feature.
Main concerns
- Significant negative feedback centers on the shift to a subscription model, with users feeling the perpetual license was better value.
- Some users report issues with recent updates causing instability or removing desired features.
- Complaints about the cost being too high relative to the features offered in the current version.
Key Themes
💡 About This Data
Daily Updates
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AI Analysis
Monthly comparisons powered by GPT-5-nano