SmartBuyGlasses rating history
Historical rating trends and review volume analysis
Current Rating
4.6
4.6
Total Reviews
18,019
Verified customer feedback
Recent Change
+3new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 04, 2026 | 4.6 | 18,019(+3) | |
| Jan 03, 2026 | 4.6 | 18,016(+5) | |
| Jan 02, 2026 | 4.6 | 18,011(+3) | |
| Jan 01, 2026 | 4.6 | 18,008(+4) | |
| Dec 31, 2025 | 4.6 | 18,004(+2) | |
| Dec 30, 2025 | 4.6 | 18,002(-4) | |
| Dec 29, 2025 | 4.6 | 18,006(+2) | |
| Dec 28, 2025 | 4.6 | 18,004(+2) | |
| Dec 27, 2025 | 4.6 | 18,002(+2) | |
| Dec 26, 2025 | 4.6 | 18,000 |
📊 AI Summary
SmartBuyGlasses maintains a generally positive reputation based on the high volume of reviews, though recent feedback indicates significant issues with delivery times and customer service responsiveness. While many customers praise the quality and value of the glasses themselves, a recurring theme of long waits and difficulty resolving issues is dampening the overall experience.
What customers like
- Customers frequently mention receiving high-quality glasses that meet expectations for the price point.
- Positive reviews often highlight the ease of using the online prescription process.
- The value proposition, especially during sales, is frequently cited as a major benefit.
Main concerns
- The most significant complaint revolves around extremely long and unpredictable delivery times, with multiple users waiting weeks past the estimated date.
- Customer service is frequently criticized for being slow to respond or unhelpful when delivery issues arise.
- Several recent 1-star reviews mention receiving incorrect or damaged orders that were difficult to return or replace.
Key Themes
Delivery Speed and ReliabilityProduct Quality vs. PriceCustomer Support Responsiveness
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano