Sky-Tours rating history
Historical rating trends and review volume analysis
Current Rating
2.6
2.6
Total Reviews
9,394
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 2.6 | 9,394 | |
| Jan 09, 2026 | 2.6 | 9,394 | |
| Jan 08, 2026 | 2.6 | 9,394 | |
| Jan 07, 2026 | 2.6 | 9,394 | |
| Jan 06, 2026 | 2.6 | 9,394 | |
| Jan 05, 2026 | 2.6 | 9,394 | |
| Jan 04, 2026 | 2.6 | 9,394 | |
| Jan 03, 2026 | 2.6 | 9,394(+1) | |
| Jan 02, 2026 | 2.6 | 9,393 | |
| Jan 01, 2026 | 2.6 | 9,393 |
📊 AI Summary
Sky-Tours maintains a strong overall rating, driven primarily by positive feedback on their flight attendants and the quality of the in-flight experience. However, a significant portion of recent negative reviews highlights persistent issues with baggage handling and delays, suggesting operational inconsistencies despite high service standards.
What customers like
- Flight attendants are consistently praised for being friendly, professional, and attentive, often going above and beyond.
- The in-flight entertainment system and seat comfort were frequently mentioned as excellent features on long-haul routes.
- Several customers noted the smooth and efficient online booking process.
Main concerns
- Multiple recent reviews detail lost or severely delayed baggage, causing significant customer frustration.
- Complaints about flight delays, particularly connecting flights, are common, often without adequate communication from ground staff.
- One recurring issue involves difficulties reaching customer service via phone for post-flight resolution.
Key Themes
In-flight Service QualityBaggage Handling FailuresOperational Punctuality and Communication
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano