Simplex rating history
Historical rating trends and review volume analysis
Current Rating
4.1
4.1
Total Reviews
28,504
Verified customer feedback
Recent Change
+2new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 10, 2026 | 4.1 | 28,504(+2) | |
| Jan 09, 2026 | 4.1 | 28,502(+5) | |
| Jan 08, 2026 | 4.1 | 28,497(+4) | |
| Jan 07, 2026 | 4.1 | 28,493(+1) | |
| Jan 06, 2026 | 4.1 | 28,492(+7) | |
| Jan 05, 2026 | 4.1 | 28,485(+3) | |
| Jan 04, 2026 | 4.1 | 28,482(+5) | |
| Jan 03, 2026 | 4.1 | 28,477(+2) | |
| Jan 02, 2026 | 4.1 | 28,475(+5) | |
| Jan 01, 2026 | 4.1 | 28,470 |
📊 AI Summary
Customer sentiment for Simplex appears largely positive, driven by high ratings, though recent reviews indicate some recurring issues with delivery times and customer service responsiveness. The majority of feedback praises the product quality and ease of use, but a notable minority reports frustrating delays and unhelpful support interactions.
What customers like
- Product quality is consistently praised, with users noting the 'excellent build' and 'intuitive interface'.
- Many customers find the setup process 'straightforward' and 'quick to get started'.
- Value for money is frequently mentioned as a strong point, especially for the core functionality.
Main concerns
- Significant frustration regarding slow shipping and delivery timelines, with multiple mentions of orders taking 'weeks longer than promised'.
- Customer support response times are criticized, with reports of 'no replies' or 'generic, unhelpful automated responses'.
- A few users experienced initial setup bugs that required lengthy troubleshooting, suggesting potential quality control gaps.
Key Themes
Product Reliability and QualityLogistics and Shipping DelaysCustomer Support Effectiveness
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano