Shore Excursions Group rating history
Historical rating trends and review volume analysis
Current Rating
4.3
4.3
Total Reviews
6,920
Verified customer feedback
Recent Change
+2new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.3 | 6,920(+2) | |
| Jan 07, 2026 | 4.3 | 6,918(+2) | |
| Jan 06, 2026 | 4.3 | 6,916 |
📊 AI Summary
Customer sentiment for Shore Excursions Group appears largely positive, driven by high ratings, though the current rating is not provided for a precise overall assessment. Recent reviews frequently praise the quality of the tours and the professionalism of the guides. Common areas for improvement seem to revolve around communication issues or minor organizational hiccups during the excursions.
What customers like
- Guides are consistently described as professional, knowledgeable, and excellent.
- The quality and value of the excursions themselves are frequently highlighted as being very good.
- Smooth booking process mentioned in several positive reviews.
Main concerns
- Issues with timely communication or last-minute changes causing confusion.
- Minor organizational problems, such as waiting times or slight schedule deviations.
- One review mentioned difficulty getting a prompt refund response.
Key Themes
Guide Quality and ExpertiseExcursion ValueLogistical Communication
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano