Shopify rating history
Historical rating trends and review volume analysis
Current Rating
1.3
1.3
Total Reviews
3,966
Verified customer feedback
Recent Change
+3new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📈 Latest Analysis
Key Factors
- Sustained catastrophic rating collapse from 3.9/5 to 1.3/5 occurred immediately prior to the previous period.
- No recovery or stabilization observed in the current period, indicating the underlying issue persists.
- The review count increased slightly (3963 to 3966), suggesting new reviews are maintaining the low average.
Recommendations
- Immediately investigate the event/issue that caused the 3.9/5 to 1.3/5 drop on 2025-11-18.
- Implement emergency communication to address the widespread negative sentiment reflected in the 1.3/5 rating.
- Monitor new reviews closely to confirm if the negative trend has truly halted or if the low rating is now entrenched.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Nov 19, 2025 | 1.3 | 3,966(+3) | |
| Nov 18, 2025 | 1.3 | 3,963(+1) | ↓-2.60 |
| Nov 17, 2025 | 3.9 | 3,962 | |
| Nov 17, 2025 | 3.9 | 3,962(+1) | |
| Nov 17, 2025 | 3.9 | 3,961(+1) | |
| Nov 17, 2025 | 3.9 | 3,960 | |
| Nov 17, 2025 | 3.9 | 3,960 | |
| Nov 17, 2025 | 3.9 | 3,960 | |
| Nov 17, 2025 | 3.9 | 3,960 | |
| Nov 17, 2025 | 3.9 | 3,960 |
📊 AI Summary
Rating remains critically low following a massive one-day collapse
Main concerns
- No recovery or stabilization observed in the current period, indicating the underlying issue persists.
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano