Shiba Limited rating history
Historical rating trends and review volume analysis
Current Rating
4.9
4.9
Total Reviews
14,081
Verified customer feedback
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.9 | 14,081 | |
| Jan 07, 2026 | 4.9 | 14,081 | |
| Jan 06, 2026 | 4.9 | 14,081 | |
| Jan 05, 2026 | 4.9 | 14,081 |
📊 AI Summary
Shiba Limited maintains a strong overall rating, driven primarily by positive feedback on product quality and fast delivery. However, a notable minority of recent reviews highlight significant issues with customer service responsiveness and difficulties with the returns/refund process, suggesting operational inconsistencies.
What customers like
- Product quality is frequently praised, with one user stating, 'The item exceeded my expectations for the price point.'
- Delivery speed is a recurring positive theme; several reviews mentioned receiving orders much faster than anticipated.
- Ease of initial ordering process was mentioned positively in a few recent 5-star reviews.
Main concerns
- Customer service response times are a major pain point, with multiple 1-star reviews complaining about unanswered emails and unreturned calls.
- The returns and refund process is described as 'slow and complicated' by several recent reviewers.
- A few users reported receiving incorrect items, although resolution speed varied widely.
Key Themes
Service ResponsivenessProduct Quality vs. Fulfillment IssuesReturns/Refund Efficiency
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano