Rippling rating history
Historical rating trends and review volume analysis
Current Rating
4.6
4.6
Total Reviews
1,785
Verified customer feedback
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 11, 2026 | 4.6 | 1,785 | |
| Jan 10, 2026 | 4.6 | 1,785(+1) | |
| Jan 09, 2026 | 4.6 | 1,784(+4) | |
| Jan 08, 2026 | 4.6 | 1,780(+9) | |
| Jan 07, 2026 | 4.6 | 1,771(+4) | |
| Jan 06, 2026 | 4.6 | 1,767(+2) | |
| Jan 05, 2026 | 4.6 | 1,765(+1) | |
| Jan 04, 2026 | 4.6 | 1,764 | |
| Jan 03, 2026 | 4.6 | 1,764(+4) | |
| Jan 02, 2026 | 4.6 | 1,760 |
📊 AI Summary
Rippling maintains a strong overall rating, driven by positive feedback on its comprehensive platform and ease of use for HR/IT management. However, recurring issues with customer support responsiveness and implementation complexity temper the overall positive sentiment. Customers frequently praise the unified system but express frustration when needing technical assistance.
What customers like
- The platform is highly praised for consolidating HR, IT, and Finance functions into one unified system.
- Users find the interface intuitive and appreciate the ease of managing employee onboarding and offboarding.
- Specific mentions of the 'amazing' and 'powerful' nature of the IT device management features.
Main concerns
- Significant complaints regarding slow or unhelpful customer support, often requiring multiple follow-ups.
- Implementation and setup process is described as complex, time-consuming, and requiring significant internal resources.
- Some users experienced bugs or unexpected issues after updates, which were slow to be resolved by support.
Key Themes
Platform Integration and UnificationCustomer Support ResponsivenessImplementation Complexity
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano