Rehub rating history

E-commerce / Retail

Historical rating trends and review volume analysis

Current Rating

2.8
2.8

Total Reviews

93

Verified customer feedback

About Rehub

Rehub appears to be an e-commerce retailer specializing in medical supplies, orthopedic supports, and rehabilitation equipment, such as knee braces, thumb supports, and ice machines. Customers attempt to purchase these items directly through their platform, sometimes seeking alternatives to major retailers like Amazon.

🏢 Medical Supplies and EquipmentMedical DevicesOrthopedicsRehabilitationOnline RetailDurable Medical Equipment
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Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Nov 22, 2025
2.8
93

📊 AI Summary

Rehub suffers from overwhelmingly negative customer sentiment, primarily driven by severe issues with order fulfillment, shipping delays, and poor communication. While a few customers noted satisfaction with the product itself once received, the operational failures—including long waits, lack of tracking, and difficulty with cancellations/refunds—dominate the feedback.

What customers like

  • Product appears to meet the specific needs of the user when it finally arrives (e.g., knee support, shoulder immobilizer).
  • One reviewer noted satisfaction with the device quality after a significant delay.
  • One customer found the product suitable after avoiding Amazon.

Main concerns

  • Extreme and frequent shipping delays, often resulting in orders taking weeks or months to arrive, or never shipping at all.
  • Lack of communication regarding order status, tracking information, or delays.
  • Significant problems with customer service, including difficulty processing cancellations, applying discounts, and issuing refunds.

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano