Quickbooks rating history
SaaS/Financial SoftwareHistorical rating trends and review volume analysis
Current Rating
Total Reviews
1,109
Verified customer feedback
Recent Change
About Quickbooks
QuickBooks, an Intuit product, provides comprehensive accounting and financial management software solutions for businesses of all sizes, including desktop and online versions. Their platform offers features for invoicing, expense tracking, payroll management, reporting, and inventory management, aiming to help businesses save time and grow.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 1.1 | 1,109(+3) | |
| Jan 08, 2026 | 1.1 | 1,106 | |
| Jan 07, 2026 | 1.1 | 1,106(+3) | |
| Jan 06, 2026 | 1.1 | 1,103 | |
| Jan 05, 2026 | 1.1 | 1,103 | |
| Jan 04, 2026 | 1.1 | 1,103 | |
| Jan 03, 2026 | 1.1 | 1,103 | |
| Jan 02, 2026 | 1.1 | 1,103(+2) | |
| Jan 01, 2026 | 1.1 | 1,101 | |
| Dec 31, 2025 | 1.1 | 1,101 |
📊 AI Summary
QuickBooks suffers from overwhelmingly negative customer sentiment, evidenced by an extremely low 1.1/5 rating across over 1000 reviews. The primary complaints center on severe customer service failures, unreliable core functions like payroll and fund holding, and frustrating software instability and price increases.
What customers like
- Website highlights AI automation (Intuit Assist) to save time and provide insights.
- Website claims strong integration capabilities with over 800 apps.
- Website mentions positive customer feedback regarding forecasting and financial health views (though contradicted by review volume).
Main concerns
- Extremely poor and unresponsive customer support, often involving long hold times and unknowledgeable agents.
- Critical failures in core services, particularly payroll processing leading to tax penalties, and unauthorized fund holds.
- Software instability, frequent and frustrating UI updates, and issues with bank connections and transaction categorization.
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano