PuppySpot rating history

Historical rating trends and review volume analysis

Current Rating

4.5
4.5

Total Reviews

6,575

Verified customer feedback

Recent Change

+4new reviews
📈

Rating & Reviews Trend

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Review Velocity

Daily new reviews. Spikes may indicate viral events or potential manipulation.

📋 Rating Snapshots

DateRatingReviewsChange
Jan 09, 2026
4.5
6,575(+4)
Jan 08, 2026
4.5
6,571(+1)
Jan 07, 2026
4.5
6,570(+5)
Jan 06, 2026
4.5
6,565(+5)
Jan 05, 2026
4.5
6,560(+4)
Jan 04, 2026
4.5
6,556(+6)
Jan 03, 2026
4.5
6,550(+6)
Jan 02, 2026
4.5
6,544(+4)
Jan 01, 2026
4.5
6,540(+8)
Dec 31, 2025
4.5
6,532

📊 AI Summary

PuppySpot maintains a generally positive rating, though recent reviews indicate significant issues primarily revolving around the health and quality of the puppies received and the subsequent customer service experience. While some customers praise the ease of the process and the initial puppy interaction, a substantial number report serious post-purchase health problems and difficulty resolving these issues with support staff.

What customers like

  • The initial process of finding and securing a puppy was described as easy and straightforward by some users.
  • Some customers expressed happiness with the puppy they received, noting they were cute and healthy upon arrival.
  • The communication regarding the initial paperwork and delivery logistics was sometimes noted as efficient.

Main concerns

  • A recurring and severe issue is puppies arriving with significant health problems, including parvovirus, kennel cough, and other serious illnesses.
  • Customer service response times and resolution efforts for health issues are frequently criticized as slow, unhelpful, or dismissive.
  • Concerns about the transparency of breeder information and the overall health screening process before sale are prominent.

Key Themes

Post-purchase puppy health crisesCustomer service responsiveness to health claimsTransparency and ethical sourcing concerns

💡 About This Data

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AI Analysis

Monthly comparisons powered by GPT-5-nano