Private Internet Access rating history
Historical rating trends and review volume analysis
Current Rating
4.3
4.3
Total Reviews
10,792
Verified customer feedback
Recent Change
+2new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.3 | 10,792(+2) | |
| Jan 08, 2026 | 4.3 | 10,790(+1) | |
| Jan 07, 2026 | 4.3 | 10,789 | |
| Jan 06, 2026 | 4.3 | 10,789(+4) | |
| Jan 05, 2026 | 4.3 | 10,785(+3) | |
| Jan 04, 2026 | 4.3 | 10,782(+2) | |
| Jan 03, 2026 | 4.3 | 10,780 | |
| Jan 02, 2026 | 4.3 | 10,780 | |
| Jan 01, 2026 | 4.3 | 10,780(+1) | |
| Dec 31, 2025 | 4.3 | 10,779 |
📊 AI Summary
Customer sentiment for Private Internet Access appears largely positive, driven by strong performance in speed and reliability, though some users report persistent issues with connection stability and customer support responsiveness. The high volume of 5-star reviews suggests general satisfaction with the core VPN service.
What customers like
- Excellent speeds and performance, with one user noting 'fast connections for streaming and downloading'.
- Reliable service that works well across multiple devices and platforms.
- Positive feedback regarding the no-logs policy and overall security features.
Main concerns
- Frequent complaints about connection drops or instability, particularly on specific servers.
- Difficulty reaching or receiving adequate support from customer service when issues arise.
- Some users experienced unexpected billing issues or difficulty canceling subscriptions.
Key Themes
Performance and SpeedConnection StabilityCustomer Support QualityPricing and Billing
💡 About This Data
Daily Updates
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AI Analysis
Monthly comparisons powered by GPT-5-nano