Priceline rating history
Historical rating trends and review volume analysis
Current Rating
3.3
3.3
Total Reviews
96,183
Verified customer feedback
Recent Change
+6new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 3.3 | 96,183(+6) | |
| Jan 08, 2026 | 3.3 | 96,177(+3) | |
| Jan 07, 2026 | 3.3 | 96,174(+6) | |
| Jan 06, 2026 | 3.3 | 96,168(+2) | |
| Jan 05, 2026 | 3.3 | 96,166(+3) | ↓-0.10 |
| Jan 04, 2026 | 3.4 | 96,163(+5) | |
| Jan 03, 2026 | 3.4 | 96,158(+3) | |
| Jan 02, 2026 | 3.4 | 96,155(+5) | |
| Jan 01, 2026 | 3.4 | 96,150(+2) | |
| Dec 31, 2025 | 3.4 | 96,148 |
📊 AI Summary
Priceline generally maintains a high rating, though recent reviews suggest a mixed experience. While many users praise the ease of booking and competitive pricing, a significant portion of recent feedback highlights issues with customer service responsiveness and difficulties resolving booking changes or cancellations.
What customers like
- Users frequently mention finding excellent deals and competitive prices for flights and hotels.
- The booking process itself is often described as straightforward and user-friendly.
- Some customers specifically noted successful use of 'Express Deals' for good value.
Main concerns
- Multiple recent reviews cite significant difficulty reaching customer support, especially when needing to modify or cancel reservations.
- There are recurring complaints about unexpected charges or discrepancies between the quoted price and the final billed amount.
- Issues with voucher redemption or applying promotional codes have caused frustration for several recent users.
Key Themes
Customer Service AccessibilityPricing and Value PerceptionBooking Modification/Cancellation Process
💡 About This Data
Daily Updates
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AI Analysis
Monthly comparisons powered by GPT-5-nano