PrestaShop rating history
E-commerce PlatformHistorical rating trends and review volume analysis
Current Rating
Total Reviews
566
Verified customer feedback
Recent Change
About PrestaShop
PrestaShop is an open-source e-commerce platform that provides software for creating and managing online stores. They offer a free 'Classic' download for self-hosting and a 'Hosted' subscription service that includes installation, hosting, and support. The platform provides various modules and integrations for payments, marketing, shipping, and automation.
Rating & Reviews Trend
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Dec 23, 2025 | 1.9 | 566(+1) | |
| Dec 22, 2025 | 1.9 | 565(+2) | |
| Nov 22, 2025 | 1.9 | 563 |
Similar Companies
📊 AI Summary
PrestaShop receives overwhelmingly negative feedback, reflected in its low 1.9/5 rating from 563 reviews. While some users praise the platform's advanced features and ease of initial setup for experienced users, the majority report severe issues with technical complexity, poor customer support, and unexpected subscription renewals. A significant theme is the reliance on expensive, often unreliable, third-party modules to achieve basic functionality.
What customers like
- Can be easy to create a shop quickly for first-time users (Review 3)
- Advanced and excellent software for experienced users (Review 6, 8)
- Offers 'from box' functionalities that can save costs for those who know how to use it (Review 8)
Main concerns
- Extremely complicated setup and high learning curve for self-hosting (Review 1, 4)
- Terrible customer service, unhelpful support agents, and difficulty obtaining refunds for non-working modules (Review 5, 7, 9, 10, 17, 18)
- Reliance on purchasing numerous expensive modules for basic features, leading to instability and crashes (Review 12, 19)
- Issues with automatic subscription renewals without adequate notification (Review 13, 16, 20)
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano