P.F. Chang's rating history
Historical rating trends and review volume analysis
Current Rating
3.2
3.2
Total Reviews
575
Verified customer feedback
Recent Change
+0.10 rating
+1new reviews
📈
Rating & Reviews Trend
📊
Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 3.2 | 575(+1) | ↑+0.10 |
| Jan 07, 2026 | 3.1 | 574 | |
| Jan 06, 2026 | 3.1 | 574 |
📊 AI Summary
Customer sentiment for P.F. Chang's appears generally positive, indicated by the high number of 5-star reviews, though there are recurring issues related to service speed and order accuracy that detract from the overall experience.
What customers like
- Food quality and taste are frequently praised, with mentions of enjoying specific dishes like the lettuce wraps.
- Several reviewers noted the pleasant atmosphere and good presentation of the restaurant.
- Positive experiences often highlight attentive service when staff are available.
Main concerns
- Slow service and long wait times, even for takeout orders, are a significant complaint.
- Inaccurate or incomplete orders, particularly for delivery/takeout, are mentioned multiple times.
- Inconsistency in food temperature upon arrival for off-premise dining.
Key Themes
Service Efficiency (Speed and Accuracy)Food Quality and TasteTakeout/Delivery Experience
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano