PetScy rating history
Historical rating trends and review volume analysis
Current Rating
3.9
3.9
Total Reviews
2,094
Verified customer feedback
Recent Change
+1new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 3.9 | 2,094(+1) | |
| Jan 07, 2026 | 3.9 | 2,093(+2) | |
| Jan 06, 2026 | 3.9 | 2,091 | |
| Jan 05, 2026 | 3.9 | 2,091 | |
| Jan 04, 2026 | 3.9 | 2,091 |
📊 AI Summary
PetScy generally maintains a high rating, driven by positive feedback on product quality and fast shipping. However, a significant portion of recent negative reviews focuses on issues with customer service responsiveness and difficulties with returns/refunds, suggesting operational friction despite good core products.
What customers like
- Customers frequently praise the high quality and effectiveness of the pet products received.
- Multiple reviews mention surprisingly fast delivery times, often exceeding expectations.
- The ease of using the website/ordering process is noted as a positive feature.
Main concerns
- Significant frustration exists regarding slow or non-existent responses from customer support when issues arise.
- Several recent reviews detail long delays or complications when attempting to process returns or receive refunds.
- A few users reported receiving damaged packaging or incorrect items, though support follow-up was poor.
Key Themes
Product Quality vs. Post-Sale SupportShipping SpeedCustomer Service Responsiveness
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano