PetEdge rating history
Historical rating trends and review volume analysis
Current Rating
4.3
4.3
Total Reviews
8,182
Verified customer feedback
Recent Change
+2new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 09, 2026 | 4.3 | 8,182(+2) | |
| Jan 08, 2026 | 4.3 | 8,180(+2) | |
| Jan 07, 2026 | 4.3 | 8,178(+2) | |
| Jan 06, 2026 | 4.3 | 8,176(+3) | |
| Jan 05, 2026 | 4.3 | 8,173(+4) | |
| Jan 04, 2026 | 4.3 | 8,169(+2) | |
| Jan 03, 2026 | 4.3 | 8,167 | |
| Jan 02, 2026 | 4.3 | 8,167 | |
| Jan 01, 2026 | 4.3 | 8,167 | |
| Dec 31, 2025 | 4.3 | 8,167 |
📊 AI Summary
PetEdge generally maintains a high rating, driven by positive feedback on product quality and fast delivery. However, recurring issues with customer service responsiveness and occasional problems with order accuracy or damaged items temper the overall positive experience.
What customers like
- Customers frequently praise the high quality and durability of the pet products purchased.
- Delivery speed is often highlighted as excellent, with many receiving orders much faster than expected.
- The range of specialized products available is appreciated by many long-term customers.
Main concerns
- Significant frustration is expressed regarding slow or unhelpful customer service responses when issues arise.
- Several recent reviews mention receiving incorrect items or products that were damaged upon arrival.
- Some users report difficulty processing returns or receiving timely refunds.
Key Themes
Product Quality & SelectionLogistics & Delivery SpeedCustomer Support Effectiveness
💡 About This Data
Daily Updates
Data is refreshed every 24 hours
AI Analysis
Monthly comparisons powered by GPT-5-nano