PC Sales Online rating history
Historical rating trends and review volume analysis
Current Rating
4.6
4.6
Total Reviews
10,610
Verified customer feedback
Recent Change
+1new reviews
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Rating & Reviews Trend
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Review Velocity
Daily new reviews. Spikes may indicate viral events or potential manipulation.
📋 Rating Snapshots
| Date | Rating | Reviews | Change |
|---|---|---|---|
| Jan 08, 2026 | 4.6 | 10,610(+1) | |
| Jan 07, 2026 | 4.6 | 10,609 | |
| Jan 06, 2026 | 4.6 | 10,609 | |
| Jan 05, 2026 | 4.6 | 10,609 | |
| Jan 04, 2026 | 4.6 | 10,609 |
📊 AI Summary
PC Sales Online maintains a strong overall rating based on a large volume of reviews, with positive feedback frequently highlighting fast shipping and good product quality. However, recurring negative comments point to significant issues with customer service responsiveness and difficulties with returns or warranty claims, suggesting operational friction despite good initial product delivery.
What customers like
- Very fast delivery times, with one customer noting 'arrived two days earlier than expected'.
- High satisfaction with the quality and condition of the PCs upon arrival.
- Several users praised the competitive pricing compared to other retailers.
Main concerns
- Significant frustration regarding customer support, specifically long wait times and unhelpful responses when issues arise.
- Multiple complaints about the complexity and slowness of the returns/RMA process.
- One user reported receiving a unit with a pre-existing, unaddressed hardware fault that required extensive follow-up.
Key Themes
Logistics and Fulfillment SpeedPost-Sale Support and ReturnsProduct Quality Upon Receipt
💡 About This Data
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AI Analysis
Monthly comparisons powered by GPT-5-nano